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Land-based age verification

UK Gambling Laws 2026: Complete Player

Data provided for a London casino over a four-week period in October 2019 showed a clear correlation between average dwell time and occupancy rates. Casino licences originate from two legislative regimes – the Gaming Act 1968 and the Gambling Act 2005. In order to ensure local authorities can continue to carry out their licensing and enforcement duties effectively, we are proposing to raise this cap by either 10%, 20% or 30%. We are also seeking views and evidence on what the impact would be if the 80/20 rule were to be removed completely.

As part of the arrangements for allocating existing 2005 Act licences, where more than one operator wanted to develop a casino, local authorities were able to take into account the financial contribution of operators towards regeneration and harm prevention. Increased machine allowances across the casino estate will bring commercial benefits to casino operators, and allow them to compete on a more equitable footing with online operators. We estimate around 50 casinos smaller than the 2005 Act Small casino would also be able to benefit from increased machine allowances, proportionate to their size and non-gambling space. 1968 Act casinos which do not meet these size requirements will also be able to benefit from extra machines on a pro rata basis commensurate with their size.

There was broad support amongst respondents for alignment, including from the Lotteries Council and the Chartered Institute of Fundraising. Little evidence was received to support the inconsistency between the minimum age of 18 to play the National Lottery and the minimum age of 16 for large society lotteries. We also received specific evidence on the vulnerabilities of the under 18 to 24 age group which are considered in Section 5.4 below. Some operators highlighted policies to limit access to VIP/HVC incentives for young adults, and reported that they set lower deposit limits and intervention triggers for those aged 18 to 24. We expect operators to continually review and improve their age verification procedures as new technologies or capabilities are developed, such as digital identity, which is discussed in section 1.2 above.

We also welcome international evidence. If you cannot access the link, please send responses to in a document format like PDF or Microsoft Word. Is any of the information you have provided confidential, commercially sensitive or otherwise unsuitable for publication (including in anonymised)? Which of the following best describes your interest sites not on gamstop in gambling policy (select up to two options)?

casino regulation UK

Land-based age verification

The Gambling Commission will launch a consultation on the proposals for financial risk checks outlined in Box 3 below, with the aim of introducing changes in the licence conditions and codes of practice. It is clear that a financial risk model must also pay especially close attention to those who lose unusually large sums relative to both other customers and other likely outgoings. This aligns with recent research into online gambling specifically, which found 22% of regular online gamblers with annual losses over £700 were experiencing ‘problem gambling’ according to the PGSI two years later. Equally, while high losses are not necessarily harmful, it holds that the higher the gambling spend (particularly in a short period of time), the smaller the proportion of the population that can afford it without negative consequences. We received a number of anecdotal accounts from individuals with personal experience of gambling harm that illustrated the relationship between gambling harm and financial vulnerability – both as a cause and/or effect.

If a site looks “UK-friendly” but dodges licensing, it’s also dodging the obligations that come with it. A lot of today’s changes trace back to the Gambling Act review and the wider reform programme aimed at modernising rules for a digital gambling market. Eventually, these laws were repealed and the country embraced legal gambling. Poorer citizens conducted street gambling, and while this was illegal, enforcement was difficult to administer. However, on-course betting was permitted at horse tracks, but only the upper class could partake. Parliament issued the Gaming Act of 1845 and Betting Act of 1853, both of which effectively ceased all commercial gambling.

According to a study submitted by the British Horseracing Authority as part of the call for evidence, the racing industry has direct revenues in excess of £1.47 billion and makes a total annual contribution to the UK economy (including induced effects) of £4.1 billion. However, money could also go into activities not taxed in the UK (including overseas payments and the informal economy) and some could go into the gambling black market, where illegal operators do not pay taxes and have weaker player protections. We expect that the increase in Category B machines in licensed bingo premises to meet consumer demand is likely to increase GGY. Given the reported excess supply of Category C and D machines currently, we do not expect that the removal of machines will materially reduce GGY or restrict the ability of customers to use the machines they want to. Within this reduction, we account for an increase in the number of higher stake Category B machines in licensed bingo premises to meet consumer demand.

The UKGC is responsible for regulating arcades, betting, bingo, casinos, fruit machines, and lottery games as well as remote gambling, which including internet sites and telephone betting. A substantial number of responses drew upon the higher levels of customer spend which is evidenced on Category B gaming machines by comparison to Category C and D gaming machines, particularly as this relates to potential indicators of gambling-related harm. Equally, we want to ensure that customers receive a genuine offer of lower staking gaming machines as an important mitigation against gambling-related harm.

casino regulation UK

We propose to introduce a stake limit for online slots, consulting on a limit of between £2 and £15 per spin, to structurally limit the risks of harmful play. The Gambling Commission intends to consult on mandating participation in a cross-operator harm prevention system based on data sharing, following assessment of the currently live operator trials which have had input from the Information Commissioner’s Office (ICO) and the Commission. Individual operators can take steps to prevent harm on their own platform but people suffering gambling harms usually hold multiple accounts or can open new ones easily. Further information will only be requested from customers as a last resort where it is necessary to complete an assessment, and the use of any data gathered through such checks will be restricted to assessing financial risk and indicators of financial distress.

To install three or more machines, the holder of an alcohol licence (for consumption on the premises) must obtain a Licensed Premises Gaming Machine Permit (LPGMP) from the local authority. A premises licence holder in Scotland is entitled to install up to two machines once the proper notice (Licensed Premises Notification (LPN)) has been given and fee paid to the local authority. These limits apply where any machines offered are Category B. Nearly all machines in casinos are Category B1, which has a maximum stake of £5 and is restricted to casinos only. Despite this, the land-based sector has a significantly larger workforce than online gambling, and in the Gambling Commission’s industry statistics published in May 2020, it was estimated to employ approximately 80,500 people.

Bingo and casinos

Option 2 would likely remove any incentive for operators to not abide by ‘available for use’ guidance. For example, a Category B tablet could only be made available for use if there is one other Category C or D tablet that customers can play on in the venue. This proposal outlined in Option 2 would require any such premises to have one Category C or D cabinet for each Category B cabinet it sites.

These initial checks use publicly available data and do not require sensitive personal information such as postcodes or employment details. Additionally, a mandatory minimum 2.5-second interval between spins is required to slow down gameplay and promote safer gambling. To promote responsible gambling in the UK, it is essential to understand the laws governing these games. The firm also plays a role in observing and influencing the regulatory environment and crafting innovative structures for commercial relationships within the industry.

Venues would be required to comply with these requirements in order to increase their gaming machine allowance. Contrastingly, respondents from local government, campaign groups and academia were more cautious about any measures which could be seen as increasing the supply of gambling opportunities, due to links between rates of gambling participation and gambling-related harm. This fee enables licensing authorities to fund their enforcement and administrative gambling duties on a cost recovery basis. We will increase the maximum premises licence fees which can be charged by local authorities by 15%. To ensure that this is enforced we will make it a criminal offence to invite, cause or permit someone under the age of 18 to use these machines.

In the current predominantly cash-based landscape, ATMs must be positioned to require a player to take a break in play in order to access additional funds. If No is selected What do you think the maximum committed payment limit should be for the following machine categories (£)? Shown if No is selected What do you think the maximum deposit limit should be for the following machine categories (£)? In order to bring direct cashless payment methods in line with the cash-based landscape, their maximum transaction value must be considered alongside the existing Gaming Machine (Circumstances of Use) Regulations 2007.

We do not want to restrict operators’ ability to use offers to attract new customers or retain existing ones, and acknowledge that ‘blunt’ measures in this area could unintentionally benefit the black market. The Gambling Commission will consult on setting higher standards for operators in obtaining all customers’ consent to direct marketing and promotional offers. A recent behavioural audit of 10 popular online operators also found that when a new account is created, half of the operators automatically sign the individual up to other brands or products owned by the operator’s parent company. There are already clear requirements that operators must seek informed and specific consent to send direct marketing to consumers, as well as requirements that direct marketing must not be sent to those who have self-excluded or are showing strong signs of harm. The combination of high re-wagering requirements and tight time limits to claim winnings poses clear risks in terms of creating a sense of urgency to gamble, incentivising high-intensity play and potentially gambling more than one had originally planned to.

  • The IA should, however, provide a more robust, balanced assessment of societal costs because of the risk of increased gambling harm, as well as providing more narrative on international evidence.
  • Not only is self-exclusion an unsuitable substitute for account closure in most circumstances, but it is also a key proxy for harm used by operators to learn how to identify potentially harmful gambling within play data.
  • For the first time, staff training on gambling harm is a statutory requirement, not just a licensing expectation.
  • Morgan Stanley and NERA Economic Consulting have respectively estimated a £2 fixed limit on online slots would reduce online slot GGY by 22% and 23%, but some of this could be displaced to other online gaming products.
  • If available, please provide evidence of the potential impact of Options 1, 2 and 3 on the GGY of operators and on the wider gambling sector.
  • While machines have always been allowed to have multi-stake options, in practice, most earlier machines had a set fixed stake.

There are numerous charitable lottery operators that operate under certain regulatory constraints. On 1 February 2024, the Gambling Commission granted Allwyn Entertainment Ltd a 10-year licence to operate the National Lottery, replacing the previous licensee Camelot. Casinos in the UK are generally operated under historic licences that were rolled forward under the “new” Gambling Act 2005. In addition to the LCCP, the British regulator also publishes a large body of literature comprising regulatory advice, policies and guidance which licensees are expected to take account of.The financial regulation of gambling is set out mostly in the British Finance Acts and provides for various levels of duty upon different types of gambling.

casino regulation UK

It has also argued that as bingo games are required to have a participation fee which creates a retention pot for future winners, operators are constrained in offering further choice of side bets within their session. While the pay-out per game can be variable, the participation fees create a pot in retained prize fees should multiple customers win. These additional games are compliant with current rules of bingo in that they require participation in the main game of bingo and the numbers are allocated to the customers. Licensed bingo operators already offer in-game bonus prize opportunities under current rules defining bingo. While there is an initial outlay, we believe this gives operators some flexibility on late night opening and falls within the discretion of local authorities, ensuring decisions are made at a local level.

Most spend small amounts which are similar to or less than spending on other leisure activities and do not report experiencing any harm from gambling. We also need to have the right controls in place on the products people can be offered, safeguards covering how those who gamble are treated by operators, and the right safety nets in place to stop harm where it occurs. We recognise that people should be free to spend their money as they choose, but when gambling poses the risk of becoming a clinical addiction the government needs to ensure there are proper protections. Adults who choose to spend their money on gambling are free to do so, and we should not inhibit the development of a sustainable and properly regulated industry which pays taxes and provides employment to service that demand. Millions of us enjoy gambling every year and most suffer no ill effects, so state intervention must be targeted to prevent addictive and harmful gambling. We are enormously grateful to all of those who have contributed to our Review, especially those with personal experience of gambling-related addiction and harms who have spoken out about their own struggles or those of people they love.

Unlike the arcade sector, bingo clubs would not remove substantial numbers of tablets as these machines are primarily used for playing the game of bingo itself. We also received a small number of responses from local authorities, charities and gaming machine manufacturers. The supplementary consultation was shared with all of the initial respondents to the land-based gambling consultation who left contact information, and received 16 responses. Do you have any additional insights or evidence relating to recent trends in GGY, profit and costs for bingo and AGC operators?

Perhaps the largest day-to-day change centers on data transparency and affordability. The UK government’s shake-up of gambling rules, first promised in early 2023, is now done and dusted thanks to a phased roll-out in 2024 and 2025. Well, spotlight the sections still feeling the most pressure and show how guides, including the updated one on our site, are stepping in to keep punters informed in the new scene. Including information on how we carry out assessments, your responsibilities under the LCCP and our new sector guides with detailed guidance and policies by the sectors we licence. In July 2026, the Gambling Commission faced backlash for newly announced affordability and responsible gambling checks, which critics described as “rushed, flawed and hugely problematic”.

Do you agree with the proposal that casino operators will be required to notify licensing authorities and the Gambling Commission if they decide to take-up their entitlement to additional gaming machines under the new regime? Some of the same size requirements for Small 2005 Act casinos will apply for 1968 Act casinos, should they increase their entitlement to gaming machines to more than 20 (including one or more Category B machines). This amendment will mean that 1968 Act casinos that meet the same size requirements of Small 2005 Act casinos (subject to our final position on maximum size of gambling space) will be entitled to 80 gaming machines. This will ensure that casinos continue to offer a variety of gaming and non-gaming activities for customers while at the same time allowing a greater number of machines to be sited on the premises. In order for a 1968 Act casino to be entitled to 80 gaming machines, we propose that it must have a gambling area of at least 500sqm, the same minimum requirement for Small 2005 Act casinos.

The Commission will consult further on minimum transaction times, limit setting functionality, staff alerts, safer gambling messaging and the display of session time and net position. We believe these measures strike an appropriate balance between regulation applicable to modern payment methods, consumer benefits and protection of the licensing objectives. To support the bingo club sector further we will consider exploring the use of primary legislation to provide a clear distinction between bingo clubs and arcade premises.

(c)facilities for gambling must not be provided in the non-gambling area, and (b)lobby areas and toilet facilities may be taken into account in calculating the non-gambling area; but the non-gambling area must not consist exclusively of lobby areas and toilet facilities, Have a gambling area, the floor area of which is no less than 200m², and The gambling business has made arrangements to protect your money if they go bust. All gambling businesses must make it clear which level applies to you. You can also find more information about different topics relating to money and rights when gambling in our guides.